We value your privacy. Please read this Privacy Policy carefully before using the streetworklocal.com website (the "Website") operated by Townsend Resources LLC, a Limited Liability Company formed in Texas, United States ("us," "we," "our"). This Privacy Policy explains what information we collect and how we use it.
Your access to or use of the Website is conditional on your acceptance of this Privacy Policy. By accessing or using the Website, you agree to be bound by it. If you disagree with any part of it, you do not have our permission to access or use the Website.
What streetwork Local does with your information
streetwork Local is a free moving concierge service. You give us your new address and your service needs, and we research providers for utilities, cable, internet, and home security, help you choose, and coordinate setup on your behalf. To do that, we have to hand your information to the providers and platforms that actually deliver those services. That's the core of what this policy covers.
Information we collect
| Category | Specific information | Where we get it |
|---|---|---|
| Identifying | Name, email address, phone number | Submitted by you |
| Identifying | Current address and move-in address | Submitted by you |
| Service details | Move date, property type, services needed (utilities, cable, internet, security) and preferences | Submitted by you |
| Identifying | IP address, device identifier, online identifier | Automatically, via cookies and site analytics |
| Internet activity | Browsing behavior on our site, pages viewed, referral source | Automatically, via cookies and site analytics |
| Communications | SMS/text opt-in and message history | Submitted by you, if you opt in |
| Authentication | Email address, login timestamps | Submitted by you, if you use the streetwork Local app |
If you use the streetwork Local app, your email address is also used to send you a one-time "magic link" for signing in. We don't create or store a password.
What we don't collect. We do not collect or store your Social Security number, payment card numbers, or bank account information, on either the website or the app. If you proceed to place an order for a service, that sensitive information is collected directly by ServiceStationRE and/or the individual provider (the utility, cable, internet, or security company itself), under their own Privacy Policies, once you leave our site to complete the order.
We collect this on the basis that you've given consent, and/or that we need it to perform the concierge service you're requesting, and/or to comply with a legal obligation.
Who we share it with, and why
| We share | With | Because |
|---|---|---|
| Name, contact info, new address, service preferences | ServiceStationRE (our operating platform for utility/cable/internet/security comparison and ordering) | To run the comparison, quoting, and ordering process |
| Name, contact info, new address, service preferences | The specific utility, cable, internet, and home-security providers you select or that we're comparing on your behalf | To get you quotes and set up the service you choose |
| Name, phone number | SMS/text messaging platform (GoHighLevel) | To send you opt-in updates about your move and service setup |
| Name, email address | Email service providers | To send you service-related email |
| IP address, device identifier, browsing activity | Analytics and hosting providers | To run and improve the Website, and to fix bugs/security issues |
| Any of the above, if legally required | Government or law enforcement entities | To comply with a legal obligation or valid legal process |
Once you proceed to place an order, ServiceStationRE and/or the individual provider collects further information directly from you — including payment and identity-verification details — under their own Privacy Policies. We recommend reading them before you complete an order.
We do not sell your personal information. We do not currently share your information with the secondary local-services businesses in the streetwork Local deal gallery — if that changes, this policy will be updated first, and you'll be told when it happens.
Cookies and tracking
Our Website uses cookies and similar tracking technology to remember your preferences, understand how visitors use the site, and, if we run ads, to measure their performance. You can control cookies through your browser settings; blocking them may affect how the Website functions.
SMS messaging
If you opt in to receive SMS messages from us, we'll send you conversational, informational, and promotional messages about your move and the services we're helping you set up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or email us at [email protected]. Reply HELP for help. Carriers are not liable for undelivered or delayed messages. See "SMS messaging" in our Terms of Service for the full program description.
Your choices and rights
- Opt out of SMS: text STOP, or email [email protected].
- Opt out of marketing email: use the unsubscribe link in any marketing email, or contact us.
- Access, correct, or delete your information: email [email protected]. We'll respond within a reasonable time and verify your identity before acting on the request.
- Do-not-sell/share: we don't sell your personal information. If you're a California, Texas, or other state resident with statutory rights to opt out of "sharing" for targeted advertising, contact us at the email above and we'll honor it.
Children's privacy
This Website is not directed to children under 18, and we do not knowingly collect information from them.
Data retention and security
We keep your information as long as needed to provide the concierge service and for a reasonable period after, for legal, accounting, or dispute-resolution purposes. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted to this page, with the "Last updated" date revised accordingly.
Contact us
Townsend Resources LLC, D/B/A streetwork Local2415 Greymoore Dr., Frisco, TX 75034, United States
[email protected]
(469) 238-1984